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About the Business
Ask about our FREE month of pool service. I have over 32 years experience and my motto is "Where Customer Service Still Exists". This is lacking in many businesses, and we strive to make our business customer orianted, and pride ourselves on honesty and communication. We specialize in Chemical only, full service, partial service or create your own service. We do repairs, installations, and sales of equipment, supplies, and chemicals.
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- Marcus C.San Lorenzo, CA104365Mar 10, 2023
Apologies. I reviewed the wrong business. The app has a glitch that is preventing me from removing the review
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Rick P.
Mar 8, 2023
Hi Marcus. You have the wrong Ricks pool service. U have not been a customer of mine and I don't have a sister working with me. I'll send you a message as well asking you to remove this post. Also I am sorry you had issues with the prior service. Good luck with the new one. Have a great day.
- Juliana L.Stockton, CA96413Jun 3, 2021
Words that describe RPS: Honest, knowledgeable, and human! I say this because I have not always been the best customer (I've got dogs, a crappy fence, and am quite lazy ) ...but Rick and his team never complain, they're friendly, but also no-nonsense. My pool is always chemically balanced despite all the mistakes we've made.
Just signup with them! You know your pool needs it! It's rare to find a good business like this.Helpful 1Thanks 0Love this 0Oh no 0 - Shelley J.Stockton, CA1151Aug 4, 2018
My swimming pool was a swamp I called Rick's and over the phone he advised me to take my water to Leslie's and have it tested and once I had the report to email it to him. He immediately called me back after emailing the report and advised me to do a couple things. A couple days later his son Walker came to my house on Fathers Day to look at my pool and fixed my filters and my pool was clear the following day. I used another pool service in the area for over a year and my pool remains to this day crystal clear and has never looked this good. Best decision I've ever made regarding my pool was to call Rick's. If I have any issues they come right out and dont have to wait til my normal weekly service. Awesome and friendly people to work with. Thousand thanks to these guys.
Helpful 3Thanks 0Love this 0Oh no 1 - Kathy T.Stockton, CA0857Mar 23, 2018
I've called twice and never got a hold of anyone, I left a voicemail and it was never returned. I never got a hold of anyone by phone but this business did respond to me on Yelp.
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Rick P.
Mar 29, 2018
Hi Kathy,
First let me publicly apologize for you not getting a call back. At times we get inindated with calls, which takes some time in calling back. We also get numerous calls from solicitors about some loan we never applied for (lol) which then makes our voicemail full. And a lot of the times, we get calls and people dont leave their number so we cant always call them back. Certain types of jobs we are asked if we do that work, call back, if not, no need to call back.
We try and call people back in a timely manner, however, I dont recall getting a message from you. That doesn't mean you didnt leave one, I just didnt get it. Could have been a technical cell phone issue (we all know they work all the time and never have problems, lol), or possibly accidentally deleted by mistake. Whatever the reason, I apologize, and will send you this message to you privately and will include my personal number. Im new to this yelp stuff, so I hope this all works.
If you or anyone else has not gotten a call back, please feel free to email me directly at service@rickspoolservice.com. Thanks and have a great day.
Rick
Rick's Pool Service - Robert M.Stockton, CA586264272Sep 8, 2015First to Review
I have been using Rick's Pool Service for 10 years now. I cannot give him enough stars do do him justice.
Just two weeks ago my spa was having a drainage problem a week before I was hosting a large pool and spa party at my home. Rick was there within a day and solved the problem.
He is reachable and reps inside when vet you have an issue. His prices are fair and he makes owning a pool to be a non-event in your life.
He even helped me select and install a low voltage pump for my pool to keep my energy use down.
If you have a pool and do the maintenance yourself think about subtracting your chemical costs along with the value of your time and you will find that calling Rick is the smartest thing you could do!Helpful 6Thanks 0Love this 1Oh no 0 - Chris L.Stockton, CA0111Dec 31, 2018
I had reached out to quite a few pool service guys. Rick was one of 5 guys that called. He happen to call a day later than one other. So we went with them. I will definitely call you if I decide this guy doesn't work out.
Helpful 0Thanks 0Love this 0Oh no 0 - Brenda B.Stockton, CA06Jun 12, 2018
He responded back to me quickly and answered all my questions. Unfortunately he does not work on what I needed done but gave me advice where I might be able to get it done.
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